Privacy Policy & Data Security: Protecting Your Personal Information

Information We Collect

We collect information that you voluntarily provide when interacting with Hive & Petal, including contact information, order details, billing information, and any additional information submitted through forms, purchases, or communication.

We may also collect information through your activity on our website, third-party analytics tools, payment processors, email providers, and other service integrations.

How We Use Your Information

Your information allows us to provide products and services, fulfill orders, and maintain communication with you. We use your information to:

• Respond to questions, comments, and customer support needs
• Notify you about events, products, promotions, and updates
• Deliver products and services you request or purchase
• Conduct surveys and gather feedback to improve our offerings
• Customize website content and advertising to match your interests
• Verify eligibility and deliver prizes for contests or giveaways
• Enforce our terms, policies, and legal agreements
• Manage and improve our business operations
• Analyze activity and trends to enhance our website and services

We process information as needed to serve our legitimate business interests, including providing access to our site and fulfilling customer orders.

Email Communication & Opt-Out

We may send emails regarding purchases, CSA updates, events, and farm-related news.

If you no longer wish to receive marketing communications, you may unsubscribe at any time using the link located at the bottom of any bulk email from Hive & Petal.

Third-Party Service Providers

We use trusted third-party companies to help operate our business—such as payment processors, email service providers, analytics tools, and site security services.

These providers have limited access to your information and may only use it to perform services on our behalf. They are not permitted to disclose or use your information for any other purpose.

Legal Requirements & Protection

We may disclose your information if required to do so by law, or if we believe such disclosure is necessary to:

• Comply with legal processes, court orders, or subpoenas
• Protect the rights, property, or safety of Hive & Petal, our customers, or the public
• Support national security or law enforcement requirements

Data Storage & Security

We take reasonable measures to protect your information. Data may be stored on secure systems or transmitted to service providers for processing.

Your Choices

You may request updates or corrections to your contact information by reaching out to us directly. You may unsubscribe from marketing emails at any time.

Cookies & Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Cookies may also be used by third-party services such as analytics providers, advertising platforms, or social media integrations.

You may control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our site.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including business operations, legal obligations, accounting, and reporting requirements. When information is no longer needed, we securely delete or anonymize it.

Data Security

We take reasonable technical and organizational measures to safeguard your information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Hive & Petal does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information without parental consent, please contact us so we can remove it.

Links to Other Websites

Our website and email content may contain links to third-party websites. Hive & Petal is not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any site you visit.

International Visitors

Hive & Petal is located in the United States, and our website and services are intended for U.S. customers. If you access our site from outside the U.S., please note that your information may be transferred to, processed, and stored in the United States.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website and services indicates acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy, or wish to make a request regarding your personal data, please contact us via our Connect page on the website.

Last updated 12-2025